FAQs
Q: Where can I find your allergen matrix?
A: We keep an up to date allergen matrix online which you can find here! If there's anything missing that you've purchased let us know and we'll make sure to update it as soon as possible!
Q: What types of products does Flour Power Bakery offer?
A: At Flour Power Bakery, we offer a wide range of baked goods, including cakes, tray-bakes and pastries. We are constantly experimenting with new recipes and are happy to accommodate special requests whenever possible.
Q: How do I place an order?
A: Orders can be placed online through our website or by contacting us directly at daisy@flourpowerbakery.co.uk
Q: Do you offer delivery?
A: Yes, we offer delivery service to certain areas. Please see our Delivery Information page for more details.
Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale pricing for our registered wholesale customers. Please contact us for more information if you're looking for a supplier for your business.
Q: How do I know if my order has been confirmed?
A: Once you have placed your order, you will receive a confirmation email with the details of your order. If you do not receive a confirmation email, please contact us to confirm your order.
Q: Can I make changes to my order after it has been placed?
A: We will do our best to accommodate changes to your order, but please note that once an order has been placed, we may not be able to make changes depending on the stage of production. Please contact us as soon as possible if you need to make any changes to your order.
Q: Do you offer vegan or gluten-free options?
A: Yes, we offer a selection of vegan and gluten-free baked goods. All of our goods come with full allergen information to ensure that you're able to stay safe.
Please note: We are proud to cater for intolerances here but as we use many ingredients and shared equipment, we unfortunately unable to guarantee our food is allergen-free due to risk if cross-contamination.
Q: How do I store my baked goods?
A: Most of our baked goods can be stored at room temperature in an airtight container for a few days. For longer storage, we recommend freezing your baked goods and thawing as needed. For specific storage instructions, please see the storage recommendations you will have been provided via email upon your registration or contact us for more information.